How we collect, use, and protect your information
This Privacy Policy explains how The Medical Journal, owned and operated by Endromeda Consulting FZE, collects, uses, and protects your personal information.
This policy applies to our website, submission portal, reviewer dashboard, premium services, and all related platforms.
By using our platform, you acknowledge and accept the practices described in this Privacy Policy.
Personal Information: Name, email, phone, address, institution, specialty, country
Account Data: Username, password, verification documents, student ID, license uploads
Manuscript Data: Titles, co-authors, figures, results, supplementary materials
Payment Data: Billing details, transactions, invoices
Technical Data: IP address, browser information, cookies, access times
Communication Records: Emails, chat messages, reviewer feedback
We collect information directly from users during registration, submission, or communication processes.
Information is automatically collected via cookies, analytics tools, and tracking technologies.
We may receive data from institutional or partner sources when using linked systems such as university accounts.
To process and review manuscripts through our editorial system
To manage user accounts, billing, and communications
To verify eligibility for discounts or premium services
To improve editorial and operational efficiency
For analytics, website performance, and marketing including email notifications
To comply with legal and ethical publishing obligations
User and submission data are stored for operational and legal compliance purposes.
Data may be retained even after account closure for legal, archival, or research purposes.
We provide no guarantee of permanent storage or archiving in case of business discontinuation or website damage.
We use essential, functional, analytics, and marketing cookies to enhance user experience.
Users can disable cookies through browser settings, though this may limit functionality.
Tracking technologies help us understand user behavior and improve our services.
Information is shared with internal editorial staff, reviewers, and partners for legitimate business purposes.
Integration with indexing systems like Crossref, ORCID, and DOAJ may require data sharing.
Third-party service providers for hosting, payment, analytics, and email systems may access data.
Legal compliance may require disclosure to authorities. We accept no liability for third-party misuse or breaches.
Users retain personal identity rights, but The Medical Journal retains ownership and operational rights over collected data.
Submitted materials may be used for internal research, training, or promotional purposes.
Data from rejected or withdrawn papers may be reused for internal improvement purposes.
We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security audits.
Our systems are designed to prevent unauthorized access, data breaches, and other security threats.
While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure.
You have the right to access, correct, or delete your personal information.
You can request information about how we use your data, including the categories of data we collect and the purposes for which we use it.
You may withdraw your consent to the processing of your personal data at any time, though this may affect your ability to use certain platform features.
We will respond to your requests within 30 days, unless otherwise required by law.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any significant changes will be communicated to you through email notifications and website announcements.
By continuing to use our platform after such changes, you agree to the updated policy.
For questions about this Privacy Policy:
Email: privacy@medjournal.com
Phone: +971 4 123 4567
Address: Endromeda Consulting FZE, Dubai, United Arab Emirates